City of Gold Privacy Statement

City of Gold Apartments, Ltd. ("COG", "Company", "we", "us", "our") respect your privacy. This Privacy Statement ("Policy") explains the privacy practices for the COG Website and mobile application ("Website" and "App"). It also describes the rights and options available to you with respect to your information.

Personal Data We Process

To set up your account on COG we will collect your email address, password and full name.

To make a reservation on COG we will collect your booking information directly from you.

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Depending on the property you have booked, we may be required to collect your own and your guests’ passport information and take a copy of it.

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We collect information relating to technical and customer support requests you contact us with.

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You are not legally required to provide us your information.

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How We Process And Use Personal Data

We process your data for the following purposes:

To operate COG and provide its services and features.

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To send you administrative notifications relating to COG.

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To develop and enhance COG.

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To provide user technical or customer support.

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When Your Personal Data Is Shared With Others

We will not share your information with third-parties, except in the events listed below or when you provide us your explicit and informed consent

We share your information with our service providers helping us operate our business.

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If you violated the law, we will share your information with competent authorities.

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We will share your information if we are legally required.

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Children’s Privacy

We do not knowingly or intentionally collect information about children.

Security And Data Retention

We retain personal data as needed to support COG and thereafter for compliance and legal purposes.

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We implement measures to secure your Information

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Cookies And Other Trackers

What are cookies?

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We use cookies necessary to operate COG, for statistics, for marketing purposes and to remember your preferences.

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You can always delete or disable cookies

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Additional GDPR Information

We will transfer your Information internationally only in accordance with applicable data protection laws.

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You have certain rights to access, update or delete your information, obtain a copy of your Information, withdraw your consent and object or restrict certain data processing activities.

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You have a right to submit a complaint to the relevant supervisory data protection authority.

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Changes To This Privacy Statement

If we change this Statement, we will provide you notice of such change through COG.

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Contact Us

You can contact us at booking@cogapartments.com

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